Listed below are some questions most commonly asked by our customers when purchasing products from Pretty Defense.

If you have any other questions that are not listed below, please send us an email at and allow 24 - 48 business hours for a response.

What comes on each keychain?

Each keychain includes:

  • Pepper Spray
  • Puncture Tool (used to poke/jab a person and/or object)
  • Flashlight
  • Keychain Accessories

Can I customize my keychain?

No, at the moment keychains come exactly how they are advertised. We do not offer customized options.

We are currently working on a solution that will offer customization. Stay tuned!

How long does shipping take?

Shipping times vary depending on when an order is placed by the customer as well as their shipping region.

Shipping usually takes approximately 1 - 5 business days.

Do you offer pick up?

Unfortunately we do no offer pick up. All orders are shipped.

Does the keychain still come with a letter?

Letters are now a complimentary item that are given out on a first come first serve basis. Although we have an option to pick a letter you may not receive one once your order is received.

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